doctor reviewing chart with patient
speak up for your rights

We want our patients to be an advocate for their care. Thus, we are providing this Speak Up For Your Rights information provided by The Joint Commission.

As a patient, you have the right to …

• Be informed about your care.

• Make decisions about your care.

• Refuse care.

• Know the names of your caregivers.

• Be treated with courtesy and respect.

• Be listened to by your caregivers.

• Have an interpreter.

• Receive information in a way that meets your needs, such as if you have impaired vision.

• Religious or spiritual services.

• Copies of your test results and medical records.

• Have a patient advocate with you during your care.

• Privacy of your health information.

• Ask that pictures or videos taken of you be used only to identify you or assist in your care.

• Care that is free from discrimination.

 Be active in your care …

• Ask questions.

• Pay attention to instructions from your caregivers.

• Inform caregivers about your medicines, supplements and allergies.

• Share your wishes about life-saving actions, such as being put on a ventilator.

 Your advocate can help …

• Get information and ask questions when you cannot.

• Ask for help if you are not getting the care you need.

• Make care decisions when you cannot (so long as he or she is a legal guardian, a health care power of attorney, or has some other legal permission).

If you think something is wrong …

• Ask to speak to a patient representative.

• Work with the facility or health system to address the issue.

• File a complaint with the state agency that licenses or certifies the facility.

• Report a patient safety event to The Joint Commission.